Shipping
Standard UK Shipping
All orders weighing up to 500kg (1-2 bags of 250g coffee) are shipped with free delivery via Royal Mail 48 as standard. All orders between 500g and 1kg are shipped with free delivery via Royal Mail 24. This means Royal Mail will attempt to deliver within two to three days of receiving your parcel.
Orders weighing over 1kg will automatically be upgraded to free delivery via Parcelforce Express24 with a guaranteed next working day delivery when ordered before 11am.
Delivery Key by Order Weight:
250g
Standard – Free Royal Mail 48 as standard.
Upgrades – 🌱 50% Less Packaging with Royal Mail 24 with no additional cost. Parcelforce express24 for guaranteed next working day delivery (+£5.00).
500g
Standard – Free Royal Mail 48 as standard.
Upgrades – Royal Mail 24 (+£1.50). Parcelforce express24 (+£5.00).
750g – 1kg
Standard – Free Royal Mail 24 as standard.
Upgrades – Parcelforce express24 (+£5.00).
1kg+
Standard – Free Parcelforce express24.
Upgrading your Shipping
Available upgrades for orders up to 1kg before 11am:
- 🌱 50% Less Packaging – Only available for 250g orders, upgrade to 50% less packaging on free Royal Mail 24 delivery.
- Royal Mail 24 – Available upgrade for 500g orders, aiming to deliver the next working day (£1.50). Or consider adding another 250g
- Parcelforce express24 – Assured next working day delivery (£5.00).
Available upgrades for all orders before 11am:
- Parcelforce expressAM – Next working day delivery before noon (£10.00)
- Parcelforce Saturday – Saturday delivery (£15.00)
Same Day Despatch
Our cut-off times for same-day despatch are as follows for each shipping service:
- Royal Mail 24/48 – Orders before 2pm (Monday - Friday)
- Parcelforce express24 / espressoAM – Orders before 11am (Monday - Friday)
- Parcelforce Saturday – Orders before 11am (Friday)
All orders placed over the weekend and holidays will be despatched on the next working day (Mondays, excluding Bank Holidays)
Subscription Shipping
All single coffee subscriptions (250g) will be shipped in our 🌱 50% less packaging on Royal Mail 24 with no shipping fees. 500g subscriptions will be shipped via Royal Mail 48, and 1kg subscriptions shipped via Royal Mail 24 as standard. Subscriptions over 1kg will be shipped via Parcelforce express24 for next working day delivery. All shipping fees are inclusive of each subscription.
🌱 50% Less Packaging
Single 250g subscriptions will be shipped in our new large letter sized boxes with 50% less packaging. This ensures your coffee will be delivered through your letterbox, and now in a more eco-friendly way. Single 250g orders on our website can be upgraded to this service for no additional cost.
Letterbox Delivery
All retail coffee orders* and subscriptions up to 500g will be delivered in our letterbox friendly boxes via free Royal Mail 48, meaning no more missed deliveries.
*Excluding selected products including brewing equipment or merchandise (depending on size and weight).
Brewing Equipment
Brewing Equipment is shipped directly from our suppliers. All UK deliveries are free however, we cannot guarantee next day delivery on these items.
If you order an additional other product with this item (i.e. coffee), this will be shipped separately and your shipping upgrades will be applied to your additional product.
Please get in touch if you have any questions.
International Shipping
All orders being shipped outside the UK will be charged depending on weight:
0 - 500g = £7.50
500g - 1kg = £9.50
1kg - 2kg = £12.00
International orders placed before 2pm will be dispatched that day.